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Best Practices | Call to Action

When we rolled up the numbers from our latest eBusiness Index evaluations, Symantec, Cisco, Dell, Oracle, and IBM were all at the top of the call to action heap. That got us thinking. What are these...

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How to use social media feeds that won’t bite your brand

Onsite feeds are the social media white whale for Website teams. And it’s no wonder. Network feeds offer the alluring promise of promoting “openness”, “transparency”, and “fostering an open dialog”...

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Channel Partners | Planning Guide

This summer we’ve been burning some midnight oil updating our best practices partner portal benchmark top reflect some big changes in the partner portal space. As part of this process, we enlisted some...

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Website Design: 8 sites that get it — and 6 sites that don’t

I’ve been watching the whole grid/adaptive design and short-form content revolution roll out in slow motion over the past couple of years. So how’s the revolution going? To see, I spent some quality...

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Website Launch: Why Oracle.com’s stealth launch is a B2B game changer

Last Thursday the Oracle.com team started to roll out its new adaptive design strategy with a new Human Capital Management zone that is much more than the sum of its parts. Beyond the obvious visual...

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B2B Buying

For most of us the prevailing wisdom has always been that B2B buyers make decisions largely based on the facts – speeds, feeds, capabilities, and vendor reputation – and emotional connections with the...

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Channel | Partner Portals

If you are on the team that manages partner relationships, you know they are a tough crowd to please. That goes double when your partner portal is the issue. For most partner portal teams, living...

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Call to Action | Marketing

Quite frankly, I find some of the issues that teams agonize over ridiculous. Deciding when and where to put call to action links on pages is one of them. This whole argument stems from some kind of...

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Website Launch: The new CA.com delivers plenty of hits and misses

After what seems like a season in purgatory, CA.com has finally jumped on the new design bandwagon with an update that cleans up the sins of the past. It’s a vast improvement over the previous site,...

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Content Strategy: 3 new ways to get your team (and stakeholders) on the same...

I’ve been paying a lot of attention to two things lately: sites that know how to turn buyers into heroes — and those that have cracked the code for creating content that makes an emotional connection...

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Content Strategy | 6 Part Formula

There’s nothing worse than having a study tell you that your B2B buyers need to make an emotional connection with your company and products – and not having a clue about how to craft content that hits...

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Content | Website Launch

In case you missed it, Oracle.com is rolling out a new design that has “game changer” written all over it. We covered the launch — and the five reasons this is a horse of a different color — in a...

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9 reasons why your B2B collaterals should be Flipboards in 2014

When I was reviewing the new CA.com site a couple of weeks ago I stumbled across a link that led me to a Flipboard designed by CA’s Technologies Information Services organization. It does a great job...

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Drum Roll Please! The 2014 eBusiness Index finalists – and the 3 big stories...

Well it’s that time of year again. You know, the time when we announce the 23 finalists on the 2014 siteIQ eBusiness Index — and then see what makes them tick. This year we shook up the Index to...

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FieldNotes: It’s like the Swiss Army knife of homepages

The IBM PartnerWorld team is shaking out a new homepage that gives the phrase “10 pounds of potatoes in a 5 pound bag” a whole new meaning. Beyond the obvious – long scrolling page, short-form blocked...

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FieldNotes: Oracle is fiddling with more new voices and designs

It’s hard to get your arms around doings at Oracle.com these days. Lots of updates going on in all sorts of corners. One new area that’s making interesting strides is the Oracle Cloud zone that boasts...

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FieldNotes: Oracle and SAP shut out IBM’s training & education website

Training is a lot like socks. Not very sexy but everybody needs them. If you haven’t dropped by SAP.com’s training zone lately, it’s worth a spin. It scored three whopping good practices (75 points) in...

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FieldNotes: How IBM gets services marketing out of the mud

Services marketing is the muddiest area on most Websites. Full of “I feel your pain” content. Sweeping claims of competency. An astonishing lack of details. Unless you are IBM. This zone provides a...

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FieldNotes: SAP’s solutions finder misses 2 important steps

SAP.com’s industry marketing zone features an interesting solutions “finder” that does a good to middling job of taking a boatload of complexity and boiling it down into some actionable products. Over...

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Index Preview | Enterprise Systems

The mega-sites IBM.com, HP.com, and Dell.com, ended last year in very different usability places. Could 2014 could be the year when HP.com makes a comeback? We shook up the enterprise systems roster...

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